18+ Restricted

Free shipping on all orders over $100.00

Delivery Guranteed

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Contact us:

sales@ecigaroo.com

 

 

Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

  1. Repeat orders. If you make payment more than twice in 24 hours, your credit card will be blocked 24 hours.
  2. If your card was reported scam or unauthorised used, then you will not able to use this card to purchase.

We will process your order within 2 business days.

Please log into your account, we will also email you once it shipped

This charge in your bank statement may show ( *Watches.com / Hong Kong *** / Clothes / jewelry) and so on, don’t worry, if you have any concern, please contact us.

If you need to swap an item

Returns and Exchanges

Shipping typically takes between 2 – 5 business days, although it may take longer depending on your location.

Please email us with the photo what you received

Please email us with the photo of damaged items.

Contact us

Please check your email, the order number must be accurate. If you don't have, leave it blank.
Free Standard shipping

On all orders above $100

Genuine Stock

Wholesale / Retail

100% Delivered

Guranteed Money Back

Secure Checkout

Visa / MasterCard / JCB