Why always show Payment Failure ?
- Repeat orders. If you make payment more than twice in 24 hours, your credit card will be blocked 24 hours.
- If your card was reported scam or unauthorised used, then you will not able to use this card to purchase.
What happen after payment is successful ?
We will process your order within 2 business days.
What will show in my bank statement after my credit card charged?
This charge in your bank statement may show ( *Watches.com / Hong Kong *** / Clothes / jewelry) and so on, don’t worry, if you have any concern, please contact us.
How long does shipping take?
Shipping typically takes between 2 – 5 business days, although it may take longer depending on your location.
Can I track my order?
Yes, we will email you your tracking information once your order has been shipped so you can monitor its progress.
I received the incorrect order or my product is faulty, how do I return it?
Please send us an email as soon as you receive your order and we send you out a Reply Paid label to post it back to us and we will send a replacement. Please ensure products remain sealed.